Privacy Policy for Donors Unite

Last updated: March 14, 2017

Donors Unite Management Corp. (the “Company,” “Donors Unite” or “we” or “us” or “our”), understands your concerns about privacy and how your information is used and safeguarded, and we want to provide you with more information on these topics. This Privacy Policy describes the practices, policies, and procedures related to our websites located at www.donorsunite.org and www.donorsunite.com (collectively, the “Website”), including the types of personal information we collect on the Website, how we may use that information, with whom we share it, and the choices you have regarding our collection, use, and disclosure of your information. Please note that this Privacy Policy applies only to our online information-gathering and dissemination practices, and does not apply to any of our practices conducted offline. By visiting the Website, you are accepting the practices, policies, and procedures described herein, and you are further indicating that you agree to be bound by the terms of this Privacy Policy. If you do not agree to the terms of this Privacy Policy, please do not visit or use the Website. We may update this Policy from time to time, so please check this Policy periodically for changes. The date this Privacy Policy was last updated is indicated above. If you have any questions about this Privacy Policy, please do not hesitate to contact us, at hello@donorsunite.org

SUMMARY

The notifications provided by this Privacy Policy include:

  • What personally identifiable information we collect from you through the Website,
  • how the information is used,
  • with whom the information may be shared,
  • what choices are available to you regarding collection, use, and distribution of the information,
  • the kind of procedures we employ in an effort to hinder the unauthorized access, use, or disclosure of information you provide to us,
  • information related to third-party websites,
  • how you can learn about changes to our privacy policies, practices, and procedures

THE INFORMATION WE COLLECT

Personal Information You Provide And How It Is Used: When you visit our Website, you may provide us with personally identifying information (such as name, address, e-mail address, telephone number, and/or credit/debit card information) and other information on a voluntary basis, as more particularly described below. We do not knowingly collect sensitive personal information, such as Social Security numbers or information about medical or health conditions. Please do not send sensitive personal or confidential information to us directly through the Website, or by email to any of the contact email addresses listed on the Website.

We will retain your personally identifiable information for as long as your account with the Website is active and as needed to provide services to you, and may retain certain information after your account is deactivated, as set forth more fully below.

Please note that we work closely with Donors Unite, an independent, 501(c)(3) tax-exempt public charity. When you redeem a gift card purchased through the Website, Donors Unite is the initial recipient. By selecting one or more charities listed on the Website as the beneficiaries of your gift card, you are actually making a recommendation that Donors Unite regrant the proceeds of the gift card to your selected charity.

Nonprofit Membership Agreement: In order to sign up your charity as a Charity Member of the Company and access the member benefits described here http://www.donorsunite.org/member-agreement, you will be asked to agree to the Charity Membership Agreement (“Membership Agreement”) and to provide certain personally identifying information, so that we may create and manage your account. The Membership Agreement contains additional information regarding the types of personal information we collect from our Charity Members, how we may use that information, with whom we share it, and the choices you have regarding our collection, use, and disclosure of that information. To the extent that any of the terms of the Membership Agreement conflict with this Privacy Policy, the Membership Agreement shall control.

Registering an Individual Account: When you register an account as an individual, you will be prompted to create a username (which must be a valid email address) and password, and to provide certain personally identifiable information to create your profile, including your first and last name, email address, social media handles, telephone number, and billing address. You will have the option to provide additional personally identifiable information when you create your profile, such as demographic information, which may include your age, date of birth, and gender. You may update your profile at any time by logging into your account. We will use this information to create, manage, and maintain your account on the Website, and to communicate with you about our partners, products, services, and offers, and to offer you information about charities, products, and services we believe may be of interest to you.

You may also be given the option to create your account on the Website through third-party login services, such as Facebook Connect. If you choose to create an account and access the Website through Facebook Connect, certain personally identifying information that you provide to Facebook may be accessible to the Company (as set forth in Facebook’s terms and policies). The Company may use any personally identifying information received through Facebook Connect in accordance with this Privacy Policy.

Gift Card Purchases: We collect and use information about you in order to process your request to purchase gift cards and make recommendations that the proceeds of the gift cards be distributed by Donors Unite to one or more charities of your choice, or for the benefit of one or more charities to be selected by the recipient. Such information includes your name, address, email address, and phone number. We will use the information you provide in order to enable us to process and deliver your gift card, to contact you about transactions made through the Website, and to maintain a record of your transactions. Your name and contact information will be provided to Donors Unite, in order to allow your contribution to be processed, and may be provided to the charity or charities you recommend to benefit from your gift card purchase, unless you indicate that you do not wish to share your name and contact information with the charity, or you choose to purchase a gift card anonymously. Any information provided to a charity will be handled in accordance with the privacy policies and practices of that charity, so we encourage you to review privacy policies and practices of any charity you recommend to be the beneficiary of your gift card purchase. We may periodically contact you via the information provided to us by you, but you may opt out at any time from such communications by clicking “unsubscribe” at the bottom of any Company email communication.

Gift Card Redemption: If you have been given a gift card purchased through the Website, you will be asked to provide your name and email address, as well as the gift card number, in order to redeem your gift card. This information will be shared with Donors Unite in order to process your gift card redemption. If your gift card provides you with the option to recommend that Donors Unite distribute the proceeds of your gift card to a beneficiary charity or charities of your choice, you may have the option to provide your name and contact information to your recommended charities, so that they may contact you from time to time. Any information provided to a charity will be handled in accordance with the privacy policies and practices of that charity, so we encourage you review privacy policies and practices of any charity you recommend to be the beneficiary of your gift card.

Processing of Payment Transactions: In order to process contribution and purchase transactions made through the Website and charge your credit card – including payments made by you to the “virtual wallet” - our third-party payment processor, Stripe, requires that you provide certain personal information. Such information includes your name, billing address, email address, and credit card information. Some or all of this information may be retained by Stripe for a period of time. Any information that you provide in conjunction with, or related to, a contribution transaction, will be treated in accordance with Stripe’s privacy policy, located at https://stripe.com/us/privacy/, and we recommend that you review this policy for additional information.

Sweepstakes/Promotions: If you choose to participate in a sweepstakes, or other promotion (“Promotions”) offered through the Website, we may collect additional personal information from you, which will be used to manage your participation in our Promotions, and may be shared with third parties, including Promotion sponsors or partners.

Mailing Lists/eNewsletters: When you register an account with the Company, or redeem a gift card, you may choose to receive occasional email updates from the Company. You can also sign up independently to join our mailing list, and we will ask you to provide your email address and your first and last name. If at any time you would like to unsubscribe from our email list, you may do so by clicking on the “unsubscribe” link located at the bottom of all mass emails sent from the Company or by emailing us at hello@donorsunite.org with “unsubscribe” in the subject heading and we will remove your email address from our lists. We will act quickly to implement such requests but please note there may be time lags of up to a month to remove names from our database.

Social Media: We provide the option for you to connect with us through various social media outlets and platforms, and we may promote your activities on social media by “retweeting” or “sharing” content that you choose to make available to us.

Contact Us: If you contact us through the contact form on the Website, we will ask that you provide your first and last name, and email address, and you will have the option to provide additional personally identifying information. We will use the information you provide to respond to your questions or requests and to provide customer support.

Account Deactivation: You may deactivate your individual account at any time by using the “Deactivate Account” link in your profile. When you deactivate your account, Donors Unite may retain your personally identifying information for a limited period of time as needed to comply with our legal and regulatory obligations, resolve disputes, investigate or prevent fraud and other inappropriate activity, to enforce our agreements, and as necessary to protect our rights. After a period of time, your personal information may be anonymized and aggregated, and then may be held by us as long as necessary for us to provide our services effectively, but our use of the anonymized data will be solely for analytic purposes.

Personal and Non-Personal Information We Collect by Automated Means And How We Use It:

We collect certain personal and non-personal information by automated means when you visit the Website. We collect this information through various means such as “cookies,” “web beacons” and IP addresses, as further explained below.

Personal information collected may include charitable contribution behaviors and preferences, a record of the purchases or contributions you make on the Website, and location information, such as the real-time geographic location of the device on which you install our mobile application and/or through which you access the Website. When you use a Donors Unite application on your mobile device, you may be able to choose not to share your geo-location details with us by adjusting the device’s location services settings.

Non-personal information we collect may include the numbers and frequency of visitors to the Website, pages visited and similar data, information about the devices our visitors use to access the Internet (such as the IP address and the device, browser and operating system type), URLs that refer users to our Website, dates and times of visits to our Website, actions taken on our Website (such as page views and site navigation patterns), general geographic locations (such as country and city) of our visitors, and, search terms that visitors use to reach our Website. If gathered, this data is used in the aggregate, and not in a manner that is intended to identify you personally. This type of aggregate information may be shared with third parties at any time.

We may use information collected by automated means to tailor our products and services to suit your personal interests and the manner in which visitors use our Website, to operate, evaluate, and improve our business and the products and services we offer, to analyze and enhance our marketing communications and strategies (including by identifying when emails sent to you have been received and read), to analyze trends and statistics regarding visitors’ use of our Website, mobile applications and social media assets, and the purchases and donations visitors make on our Website, to protect against and prevent fraud, unauthorized transactions, claims and other liabilities, and manage risk exposure, including by identifying potential hackers and other unauthorized users, and to enforce our Website User Agreement and Terms of Use.

Cookies: A cookie is a piece of information that a web server may place on your computer when you visit a website. Cookies are commonly used by websites to improve the user experience. Many cookies last only through a single website session, or visit. Others may have an expiration date, or may remain on your computer until you delete them. Donors Unite uses “session cookies” so that we can properly identify and authenticate a user’s identity as they move from one page to the next. For our Charity Members and individual account holders, we use “session cookies” and “persistent cookies,” in addition to verifying personal information, so that we can provide secure access to your account information. We may also use cookies for other purposes, including to allow you to store gift cards in your shopping cart between visits and as you navigate around the Website. We also may use cookies to maintain continuity during a user session, to gather data about the usage of our Website for research and other purposes, or to store your login credentials so that you do not have to provide this information every time you return to our Website.

Most browsers will tell you how to stop accepting new cookies, how to be notified when you receive a new cookie, and how to disable existing cookies. Please note, however, that without cookies you may not be able to take full advantage of all the features on our Website. In some cases, Donors Unite may also use another company to operate web servers for our Website. Donors Unite uses the cookie information gathered by these companies in the same manner as stated in this Privacy Policy.

Web Beacons: Certain pages on the Website contain “web beacons” (also known as Internet tags, pixel tags and clear GIFs). These web beacons allow third parties to obtain information such as the IP address of the computer that downloaded the page on which the beacon appears, the URL of the page on which the beacon appears, the time the page containing the beacon was viewed, the type of browser used to view the page, and the information in cookies set by the third party. Web beacons also may be used to track whether you have opened an HTML email. When the email is opened, a part of the code that makes up the HTML page calls a web server to load the web beacon that then generates a record showing that the email has been viewed. Web beacons may also recognize when the email was opened, how many times it was forwarded, and which URLs (links within the email) were clicked.

IP Addresses: When you visit and interact with the Website, the Company and third parties with whom we have contracted to provide services for us may collect Internet Protocol addresses (each an “IP Address”), as well as browser type, Internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and page navigation. An IP Address is a unique identifier number that certain electronic devices use to identify and to communicate with each other on the Internet; your Internet Service Provider automatically assigns an IP Address to the computer that you are using. We gather this information to track web site visitor movement in the aggregate, and to gather broad demographic information for aggregate use. Our goal in gathering this information is to learn how our customers and the public are using our service. We may use this information to enhance our Website or for other lawful purposes.

Do Not Track Notice: Some web browsers incorporate a “Do Not Track” feature that signals to websites that you visit that you do not want to have your online activity tracked. How browsers communicate and respond to the Do Not Track signal is not yet uniform. For this reason, like many web websites, the Website does not currently respond to or alter its practices when it receives a Do Not Track signal. Please note that third parties may collect personal information about your online activities over time and across different websites when you visit our Website or other online websites and services. To find out more about “Do Not Track,” you may wish to visit http://www.allaboutdnt.com.

Publicly-Available Information: We may combine the information we collect from you voluntarily or by automated means with publicly available information and information we receive from our partners and other third parties. We may use that combined information to enhance and personalize your experience with us, to communicate with you about charities, and our products, and services that may be of interest to you, and for other purposes described in this policy.

HOW WE MAY SHARE YOUR INFORMATION

We may disclose all of the information (described herein) that we collect, as stated in this Privacy Policy including in accordance with the terms set forth in this section. Please note that we may share any information obtained through the Website with Donors Unite.

Please note that when you purchase a gift card, or when you redeem a gift card, and you recommend one or more beneficiary charities, certain personal information about you will be shared with the charity or charities (unless you opt-out), in order to allow them to contact you in the future.

Otherwise, we do not reveal personally identifiable information about you to third parties for their independent use unless: (1) you expressly authorize the Company to do so, (2) it is necessary to allow the Company and its service providers or agents to provide services on the Company’s behalf, (3) in order to provide products or services to you, (4) it is disclosed to entities that collect information about user traffic on our sites and mobile applications, and/or perform marketing analysis or data aggregation services for the Company, or (5) the Company sells, merges, or transfers all or a portion of its business or assets to another entity. Following such a sale, merger, or transfer, you may contact the entity to which we transferred your personal information with any inquiries concerning the processing of that information. The Company may also share your information with third parties where the Company is required or permitted to do so for any or all of the following reasons: (i) to comply with a subpoena, legal process, government request, or any other legal obligation, (ii) to prevent, investigate, detect, or prosecute criminal offenses or attacks on the technical integrity of the Website or our network, and/or (iii) to protect the rights, privacy, property, business, or safety of the Company, their partners and employees, the visitors of the Website, or the public.

HOW WE ATTEMPT TO SAFEGUARD YOUR INFORMATION

We maintain administrative, technical, and physical safeguards for the Website designed to protect against loss, misuse, or unauthorized access, disclosure, alteration, or destruction of the personal information that we collect from you. For example, we use Secure Sockets Layer encryption to protect certain transaction information while in transit. We also restrict access to personal information collected about you on the Website to our employees, those who are otherwise specified in this Privacy Policy, or others who need to know that information to provide services to you or in the course of conducting our business operations or activities. However, no website can guarantee security. Thus, while we have established and maintain what we believe to be reasonable procedures to protect the confidentiality, security, and integrity of personally identifying information obtained through the Website and we strive to protect your personal information, we cannot ensure or warrant the security of any information you transmit to us. Therefore, you understand, acknowledge, and agree that you transmit certain personal information over this Website at your own risk.

To further protect yourself, you should safeguard your Company account user name and password and not share that information with anyone. You should also sign off your account and close your browser window when you have finished your visit to our Website. Please note that we will never ask for your Company account user name or password via email.

ACCESS AND CORRECTION

You may obtain a copy of certain personal information we maintain about you or update or correct inaccuracies in that information by logging into your online account and making changes at any time. If you have questions about, or wish to review or correct, the personal information we maintain about you, you may send an email to hello@donorsunite.com.

CHILDREN’S PRIVACY

We do not knowingly collect, use, or disclose personally identifiable information about visitors younger than 13 years of age. If you are under the age of 13, you are expressly prohibited from accessing/viewing the Website except under the supervision of a supervising adult. If you are the parent or guardian of a child under 13 years of age and believe that they have disclosed personally identifiable information to us, please contact us at hello@donorsunite.org so that we may delete your child’s information.

THIRD PARTY WEBSITES

We may provide links to third-party websites as a service to you or in order to provide you additional information related to the transactions and activities that occur on the Website. Please be aware that we cannot control and are not responsible for the information collection, use, and disclosure practices of such websites. We encourage you to review and understand the privacy practices and policies, if any, of these websites before providing any personally identifying information to them. We are not responsible for the content or information of these websites, any products or services that may be offered through these websites, or any other use of the third-party websites.

DATA SECURITY

We maintain a variety of safeguards designed to protect your personal information from unauthorized access, loss, misuse, alteration and disclosure. For example, we use industry accepted tools and techniques to protect against unauthorized access to our systems. We implement both physical and technological protocols to limit access to your personal information. You should be aware, however, that the Company has no control over the security of other websites on the Internet that you might visit even when a link may appear to those websites from our Website. If you share your computer or use a computer that is accessed by the general public, remember to sign off and close your browser window when you have finished your session. This will help to ensure that others cannot access your personal information. Although we take commercially reasonable steps to secure your information, no system can be completely secure, and we do not promise, and you should not expect, that your personal information, searches or other communications will always remain secure. In the event of a breach of the confidentiality or security of your personal information, we will notify you if reasonably possible and as reasonably necessary so that you can take appropriate protective steps. We may notify you under such circumstances using the email address we have on record for you. You should always handle and disclose your personal information with care.

FUTURE REVISIONS

We reserve the right to revise this Privacy Policy at any time by updating this posting. Please check back regularly and to see if there have been any changes to this policy, which you can determine by reviewing the Effective Date listed below. By continuing to use the Website after those changes become effective, you agree to be bound by the revised Privacy Policy.

SPECIAL NOTICES

Notice to California Residents: California Civil Code Section 1798.83 permits Website users who are California residents to request and obtain from us once a year, free of charge, information about the personal information (if any) we disclosed to third parties for direct marketing purposes in the preceding calendar year. If applicable, this information would include a list of the categories of personal information that was shared and the names and addresses of all third parties with which we shared information in the immediately preceding calendar year. If you are a California resident and would like to request this information, please contact us or write to us at hello@donorsunite.org.

HOW TO CONTACT US

If you have any questions or comments about this Privacy Policy, or if you would like us to update information we have about you or your preferences, please contact us by email at admin@donorsunite.org. You also may write to us at:

Donors Unite Management Corp. Attn: Michael Rudes 315 Main Street 2nd Floor Huntington, NY 11743